So we known as all the means down to the entrance desk to let them know, to no avail bc they did not present or contact us back both. The “criticism name” got via to someone, the subsequent day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to meet with and we could not probability lacking our flights over another disappointing customer support expertise, so we were forced to used the self kiosk to check out. We will NEVER recommend the Flamingo to anyone for anything. We respect you taking the time to offer your feedback, Lisa. Your comments have been shared with the suitable team for his or her enter and attention. We worth your patronage and hope to sit up for welcoming you back.
This isn’t the Flamingo I have stayed at and enjoyed in the past. Thinking we would not be in the room much, we determined to simply make-do. When we woke Monday I wanted to jump int he shower. Water barely warmed up, so I took a fast one. I don’t usually call and complain because I don’t need them considering I am looking for any freebies.
We gave the OK however my husband took photos of all of our stuff before we left. I tried to call the customer support number but was informed that they have been out of the US and I needed to talk to somebody on website. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it proper in the long run. My husband also tried to speak to Caesar’s Rewards, , and so they solely identified what the manager appeared like so we could ask to talk to her once we made to the entrance of the line.
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We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there up to now. Instead, we will keep elsewhere (Harrah’s, New York, etc) similar in price but a lot cleaner and never in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something related in worth but trying a lot better. Until some changes occur, I is not going to advocate this place to anyone. I did discover that some of the buttons int he hallways for the elevators didn’t work.
We appreciate you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to supply your feedback, Saleslady730. We respect you taking the time to provide your suggestions, Katie. Roulette vendor was mean and took her sweet time rearranging chips. Other folks walked away from the desk due to her horrible perspective. This was my third and last time staying at the flamingo.
I inform the worker that we have to communicate to the supervisor, and gesture to the blonde lady that was pointed out to us, but she sees me, turns on her heel and walks the other way. We inquired what might be done concerning the TV concern and he or she provided to “upgrade us” to a room with a similar view. I called dirty roulette cam the customer service line as soon as extra to see if there was ANYONE else that I may communicate to and all I acquired again was an unapologetic, monotone, lady that provided to file a complaint for me. We waited the rest of the night for the Engineering Manager to indicate up together with his “explanation or apology” however you guessed it, no show.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and still had to wait in line for almost an hour to make use of a self check in kiosk. Initial impression was the room was very good but the TV didn’t work. We have been advised to verify in w the entrance desk within the AM, which we did. They requested if it was ok to enter the room while we were gone for the day, sightseeing.
However, I did name in regards to the lack of sizzling water and somehow they made some adjustment and got the water hotter within a couple of hours. I didn’t complain concerning the different things within the room. This enterprise makes use of tools offered by Tripadvisor to encourage and gather visitor evaluations, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for one more nice time at Flamingo Las Vegas soon.